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Terms and Conditions

Electric Motors Store - Terms & Conditions

ELECTRIC MOTORS warrants to the Buyer that its motors, gearmotors, DC controllers, and AC drives are free from defects in workmanship and materials when operated under normal conditions and in accordance with nameplate characteristic limits. This warranty shall be in effect for a period of 24 months from date of installation, but in no event be in effect for more than 25 months from data of manufacture, with the following exceptions: 1) EPACT motors ("G" prefix), which are warranted for a period of 24 months from date of installation but for not more than 30 months from date of manufacture, 2) WattsaverÒ Premium Efficiency three phase motors and Speedmaster Inverter-Duty motors are warranted for a period of 36 months from the date of installation but for not more than 42 months from the date of manufacture, & 3) Motor brakes provided as coupler brakes, brake kits, or as part of brakemotors are covered by the manufacturers (Stearns or Dings) warranties.

ELECTRIC MOTORS sole obligation under the foregoing warranties is limited to either, at ELECTRIC MOTORS option, replacing or repairing defective goods (or defective parts thereof) within the warranty period. ELECTRIC MOTORS shall not be liable under any circumstances, for consequential or incidental damages, including, but not limited to personal injury or labor costs. This warranty does not cover the cost of removal, installation, or re-testing of the new or repaired goods or parts, or any other direct or incidental expenses incurred in shipping the product to or from ELECTRIC MOTORS. Replacement goods or parts are warranted for the remainder of the warranty period applicable to the goods originally supplied by ELECTRIC MOTORS. All claims for allegedly defective goods must be made within 10 days after Buyer learns of such alleged defects. All claims not made in writing and received by ELECTRIC MOTORS within such 10 day period shall be deemed waived. With prior approval from ELECTRIC MOTORS, Buyer shall return a sample of the alleged defective part, freight prepaid, for ELECTRIC MOTORS's inspection, and no other goods shall be returned to ELECTRIC MOTORS's District Office/Warehouse, nearest factory, or Authorized Service Center without ELECTRIC MOTORS's written consent. This warranty shall not extend to goods subjected to misuse, abuse, neglect, accident or improper installation or maintenance, incorrect lubrication, incorrect electrical connection, improper power supply, or goods which have been altered or repaired by anyone other than ELECTRIC MOTORS or its authorized representative.

Under no circumstances will ELECTRIC MOTORS be responsible for any expense in connection with any repairs made by anyone other than the factory or an Authorized Service Center, unless such repairs have been specifically authorized in writing.

In the case of motors, drives, gears and reducers manufactured or marketed by ELECTRIC MOTORS, ELECTRIC MOTORS warrants only that such products, when shipped, shall be capable of delivering the service rating as indicated in ELECTRIC MOTORS's written documents, including quotations and catalogs or as noted on such products, providing such equipment is properly installed, connected, and maintained, correctly lubricated, operating under normal conditions with competent supervision, and within the load limits and voltage range for which it was sold, and provided further that the equipment is free from critical speed, torsional or other type vibration, no matter how induced.

If any prototype or sample was provided to the Buyer, it was used merely to illustrate the general type and quality of goods and not to warrant that goods shipped would be of that type or quality. Image is for representational purposes only. Actual product may vary.

UNLESS AUTHORIZED IN WRITING BY A CORPORATE OFFICER OR VICE PRESIDENT, NO AGENT, EMPLOYEE OR REPRESENTATIVE OF ELECTRIC MOTORS HAS ANY AUTHORITY TO BIND ELECTRIC MOTORS TO ANY AFFIRMATION, REPRESENTATION OR WARRANTY CONCERNING THE GOODS SOLD UNDER THE SALES CONTRACT AND ANY SUCH AFFIRMATION, REPRESENTATION OR WARRANTY HAS NOT FORMED A PART OF THE BASIS OF THE BARGAIN AND SHALL BE UNENFORCEABLE.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR ANY OTHER TYPE, WHETHER EXPRESS OR IMPLIED.

Products manufactured and work not performed by ELECTRIC MOTORS are warranted only to the extent and in the manner that the same are warranted to ELECTRIC MOTORS by ELECTRIC MOTORS's vendors, and then only to the extent that ELECTRIC MOTORS is reasonably able to enforce such warranty. In enforcing such warranty, it is understood ELECTRIC MOTORS shall have no obligation to initiate litigation unless Buyer undertakes to pay all costs and expenses therefor, including but not limited to Attorney's fees, and indemnifies ELECTRIC MOTORS against any liability to ELECTRIC MOTORS's vendors arising out of such litigation.

THE FOREGOING IS ELECTRIC MOTORS'S ONLY OBLIGATION AND BUYER'S EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. BUYER'S FAILURE TO SUBMIT A CLAIM AS PROVIDED ABOVE SHALL SPECIFICALLY WAIVE ALL CLAIMS FOR DAMAGES OR OTHER RELIEF INCLUDING BUT NOT LIMITED TO CLAIMS BASED ON LATENT DEFECTS. IN NO EVENT SHALL BUYER BE ENTITLED TO INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, NOR SHALL ELECTRIC MOTORS'S LIABILITY EXCEED THE PURCHASE PRICE OF THE GOODS. ANY ACTION ARISING HEREUNDER OR RELATED HERETO MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS OR IT SHALL BE BARRED, NOTWITHSTANDING ANY STATUTORY PERIOD OF LIMITATIONS TO THE CONTRARY.

In the event of the resale of any of the goods, in whatever form, Buyer will include the following language in a conspicuous place and in a conspicuous manner in a written agreement covering such resale: "THE MANUFACTURER MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE GOODS SOLD HEREUNDER. BUYER ACKNOWLEDGES THAT IT ALONE HAS DETERMINED THAT THE GOODS PURCHASED HEREUNDER WILL SUITABLY MEET THE REQUIREMENTS OF THEIR INTENDED USE. IN NO EVENT WILL MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR OTHER DAMAGES."