ElectricMotors.com: Your Order, On Its Way, Fast!
We know you're eager to get your motors, and we're committed to getting them to you as quickly and efficiently as possible. Here's what you can expect:
Order Processing and Shipping:
- Quick Turnaround:
- Most in-stock orders placed before [12:00 PM PST] will ship within 24 hours. We understand your time is valuable.
- Email confirmation sent to you immediately after placing your order, letting you know we've received it and are processing it.
- Tracking Your Shipment:
- Once your order ships, we'll send you a second email containing your tracking number. This allows you to monitor your shipment's progress in real-time.
- Once your item has arrived we will send a confirmation email.
- LTL Freight: Our Standard for Larger Items:
- Due to the size and weight of many of our products, the majority of our shipments are handled via LTL (Less Than Truckload) freight.
- This ensures safe and secure delivery of your larger motors and components.
Delivery Details and Considerations:
- Business Deliveries (Preferred):
- Deliveries to business addresses with a loading dock or forklift are the most efficient.
- This allows for quick and easy unloading.
- Residential and Rural Deliveries:
- We gladly ship to homes and rural areas, but please be aware of the following:
- These deliveries may require scheduling an appointment, which can add an extra day to the delivery time.
- Rural deliveries and residential deliveries of LTL freight may incur additional fees due to specialized handling and smaller delivery trucks.
- Additional Freight Services (When Needed):
- Delivery Appointment ($65.00): Schedule a specific delivery time to ensure someone is available to receive your shipment.
- Liftgate Delivery ($200.00): If you don't have a loading dock or forklift, we can provide a truck with a liftgate to lower your shipment to the ground.
- New York City and Long Island Deliveries: Deliveries to these locations may incur additional charges due to logistical complexities. We will contact you prior to processing your order if this is the case.
- Expedited Delivery (Please Call for Quote): Need it faster? Contact us for a custom quote based on your specific needs.
- After Hours Shipping Services
- International Shipping:
- For most international orders, we offer free shipping to your chosen freight forwarder within the continental United States.
- For shipping to Alaska, Hawaii, Puerto Rico, and Canada, we will provide a quote before processing your order.
Important Delivery Information:
- Inspection is Key: Please Please Please inspect your shipment thoroughly before signing for it. Any damage must be noted on the delivery paperwork.
- Accurate Contact Information: Providing a valid phone number is crucial for LTL freight deliveries as someone is needed to sign upon delivery.
Our Commitment to You:
- We're dedicated to providing a smooth and transparent shipping experience.
- Our customer service team is always available to answer your questions.
Thank you for choosing ElectricMotors.com!
All Portable Vacuum Systems are shipped via freight line.